Hospitality Solutions Group

Coaching and Training Resources for Restaurants

 

Running a restaurant is not an easy task. You have to manage staff, inventory, marketing, and finances all while providing excellent customer service. Thankfully, technology is making it easier for restaurateurs to stay on top of everything. In this article, we’ll explore some of the best coaching and training resources for restaurants.

 

National Restaurant Association

The National Restaurant Association is a great resource for anyone in the restaurant industry. They offer a wide range of training and certification programs, including ServSafe, which is a food safety training program. They also offer online courses in areas such as customer service, leadership, and financial management.

 

RestaurantOwner.com

RestaurantOwner.com is a website that provides resources and tools for restaurant owners. They offer courses, webinars, and templates for things like business plans, employee manuals, and financial projections. They also have a forum where you can connect with other restaurant owners and ask for advice.

 

Toast

Toast is a restaurant management system that offers a variety of tools for managing your restaurant. They offer online ordering, inventory management, and customer loyalty programs. They also have a blog with articles on topics like menu design, marketing, and employee management.

 

OpenTable

OpenTable is a restaurant reservation system that also offers tools for managing your restaurant. They offer an online booking system, table management tools, and guest management tools. They also have a blog with articles on topics like menu design, customer service, and marketing.

 

Yelp

Yelp is a review website that allows customers to rate and review restaurants. While some restaurant owners may see this as a negative, it can actually be a great tool for improving your restaurant. By reading reviews, you can see what customers like and don’t like about your restaurant. This can help you make improvements to your menu, service, and overall experience.

 

QuickBooks

QuickBooks is a popular accounting software that can help you manage your finances. It allows you to track expenses, create invoices, and manage your payroll. It also integrates with many other restaurant management tools, such as Toast and OpenTable.

 

Square

Square is a payment processing system that allows you to accept payments from customers. They also offer a variety of tools for managing your restaurant, such as online ordering, inventory management, and customer feedback tools. They also have a blog with articles on topics like marketing, social media, and technology.

 

In conclusion, running a restaurant is a complex task that requires a lot of knowledge and skill. Thankfully, there are many coaching and training resources available to help you improve your restaurant. By taking advantage of these resources, you can stay on top of trends and best practices in the industry, and provide an excellent experience for your customers.

Saturday 11th November 2023